Supervised daily operations for the Endocrinology/Serology unit from 2021 to 2022, overseeing staff and ensuring accurate diagnostic output.
Conducted analytical procedures for over 100+ tests daily, ensuring 100% compliance with ISO 15189:2012 standards for quality management.
Trained 15+ new laboratory staff on departmental routines, analytical procedures, and quality control protocols, reducing onboarding time by 20%.
Collaborated with management and engineers to implement quality assurance programs and troubleshoot analyzer errors, improving operational efficiency by 15%.
Provided critical backup support for the Molecular Biology Department, ensuring continuity of services during peak periods and staff absences.
Coordinated practical sessions for 50+ Medical Lab Science students from Radford University, enhancing hands-on experience in a clinical setting.
Contributed as a Health and Safety Committee member, developing and implementing safety protocols that reduced workplace incidents by 10%.
Managed Cold Room operations for the Application Support Department, ensuring optimal storage conditions for sensitive reagents and samples.